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Email

memberservices@oucu.org

Please do not email address changes. Change your address easily online in CATS Online or mail/fax this address change form.

U.S. Mail

Ohio University Credit Union
P.O. Box 476
Athens OH 45701

Phone

Phone:
(740) 597-2800
CATS Line 24 Hr  Account Access by Phone:
(740) 597-2828
Toll-Free:
(800) 562-8420
CATS Line toll-free:
(800) 597-2800 ext. 72828

Call center hours:

Monday, Tuesday, Thursday 8:00 a.m. - 5:30 p.m. EST
Wednesday 9:00 a.m. - 5:30 p.m. EST
Friday 8:00 a.m. - 6:00 p.m. EST
Saturday 9:00 a.m. - 1:00 p.m. EST

Lost/Stolen Cards

Credit Cards: Lost/Stolen Visa or MasterCard credit card: (800) 325-3678
  International Lost/Stolen MasterCard: (727) 570-4881
Debit After Hours: Lost/Stolen Visa Debit After Hours: (866) 820-1042
 Debit PIN Change: Debit Card PIN Change (866) 985-2273

Fax

Call Center Fax (740) 597-2894
E. State St Office Fax (740) 597-2839
Shafer St Office Fax (740) 597-2873

Department Directory

Mortgage Originator Amber Brookins (740) 597-2814 mortgages@oucu.org
Member Business Services Manager Donna Russell (740) 597-2816 member.businesses@oucu.org
Tax Preparation   (740) 597-2854 tax@oucu.org
Retirement & Investments   (740) 597-2854 cory.corrigan@oucu.org
Collections Specialist   (740) 597-2800 collections@oucu.org
BALANCE Credit Counselors   (888) 456-2227 info@balancepro.org

When using our toll-free number, (800) 562-8420, to reach a specific person, the last five digits of their direct number is their extension.

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