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General Inquiry Emails
For general inquiry emails that do not contain account or personal information, use our general email address: firstname.lastname@example.org
Please do not email address changes. Change your address easily online in CATS Online or mail/fax this address change form.
Ohio University Credit Union
P.O. Box 476
Athens OH 45701
|CATS Line 24 Hr Account Access by Phone:
|CATS Line toll-free:
(800) 562-8420 ext. 72828
Call center hours:
Monday, Tuesday, Thursday 8:00 a.m. - 5:30 p.m. EST
Wednesday 9:00 a.m. - 5:30 p.m. EST
Friday 8:00 a.m. - 6:00 p.m. EST
Saturday 9:00 a.m. - 1:00 p.m. EST
|Credit Cards:||Lost/Stolen Visa credit card:||(800) 449-7728
|International Lost/Stolen Visa credit card:||call collect
|Assistance with credit card online account access||(866) 820-3918|
|Debit After Hours:||Lost/Stolen Visa Debit After Hours:||(866) 820-1042|
|Debit PIN Change:||Debit Card PIN Change||(866) 985-2273|
|Member Services Fax||(740) 597-2833|
|Mortgage Originator||Amber Brookins||(740) email@example.com|
|Member Business Services Manager||Donna Russell||(740) firstname.lastname@example.org|
|Tax Preparation||(740) email@example.com|
|Retirement & Investments||(740) firstname.lastname@example.org|
|BALANCE Credit Counselors||(888) email@example.com|
When using our toll-free number, (800) 562-8420, to reach a specific person, the last five digits of their direct number is their extension.