Ohio University Credit Union Achieves Exceptional Performance Designation
BauerFinancial, Inc., the nation’s premier bank and credit union rating firm, announced that Ohio University Credit Union, has once again earned its highest (5-Star) rating for financial strength and stability. Earning a 5-Star rating indicates OUCU excels in areas of capital adequacy, profitability, asset quality and much more. Earning and maintaining this top rating for 47 consecutive quarters, means Ohio University Credit Union has done so continuously since August 2008. This achievement has secured an even higher designation for Ohio University Credit Union as an “Exceptional Performance Credit Union”. This title is reserved for institutions that have earned Bauer’s top 5-Star rating for 40 consecutive quarters (ten years) or longer.
OUCU is the only credit union in the area to be awarded a 5-Star rating.
“Embracing their ‘People Helping People’ core value,” notes Karen Dorway, president of BauerFinancial, “the nation’s credit unions are well-positioned to help local communities thrive. In fact,” she continued, “credit unions are local small businesses themselves, and their employees are members. Through shared experiences, they know exactly what other members need, and they have the means to help provide it. This has proven a winning combination for Ohio University Credit Union.”
Meet Brian Smith-Vandergriff, CFO
Ohio University Credit Union is pleased to welcome Dr. Brian Smith-Vandergriff as its Chief Financial Officer.
Smith-Vandergriff brings nearly two decades of financial experience to OUCU, including 13 years with a credit union owned Broker/Dealer and Investment Advisor and over 5 years as owner and Partner at Financial Management Services, Inc., a consulting corporation specializing in interest spread, Asset/Liability Management, liquidity planning and Investment Advisory services. He has consulted with OUCU on these topics and market forces for many years, developing an in-depth understanding of OUCU’s financial operations and membership.
Reflecting on his new role, he said “Everyone involved with OUCU should be very proud of this fantastic institution, as well as their contribution to its unique identity and role in the community. I hope to do my part to make sure we can say the same thing in the future and can have an even larger impact on our members, potential members, and the rest of our stakeholders.”
Smith-Vandergriff holds a Bachelor of Science in Computer Science and Master of Business Administration from Rockhurst University in Kansas City, Missouri along with a Doctorate in Business Administration from Grenoble Ecole de Management in Grenoble, France. He is a frequent speaker at credit union industry events and his expertise has fostered success for financial institutions from coast to coast. In addition to his professional service to the industry, he served as a credit union board member for more than a decade.
We’re Renovating our Branches
Several years ago we opened a new & updated branch on W. Union St.; now it’s time for our Shafer St. and E. State branches to get a facelift! We’re going to begin a series of major renovation projects in the coming weeks, including entirely updated interiors of the East State Street and Shafer Street locations, plus a new addition to the East State Street location.
These projects will be conducted in phases to minimize disruption to both members and staff. OUCU has grown in both membership and staff size; the current branches require expansion in order to meet current needs and facilitate expected future growth. These renovations will also introduce updated technologies and create a better member experience when visiting a branch. “We’re going to give members a choice of how to do business with us by significantly upgrading our technologies and at the same time allowing for even more face-to-face interaction with staff when desired. Our goal is to make it easy for the member,” says OUCU CEO Cory Corrigan.
Shafer St. Office
Construction on our Shafer St. office begins November 18 and will last for several months. In addition to renovating our front member area, we will be restructuring the back offices to create more space for our tax services and mortgage area. To allow for construction, a temporary teller line will be created; the drive-through will remain the same. You can look forward to:
- Updated member area
- Additional technology
- More back office space
E. State St. Office
Renovation of the lobby will begin in December at our E. State St. office. The second floor will be completely reconfigured to allow for additional departments to be relocated from our 2nd floor W. Union office. Next year a new addition will be built on to the back of the E. State building to accommodate more employees.
- Updated member area
- Additional technology
- Redesigned second floor to accommodate staff growth
- A new addition for more employee offices
- New traffic flow and additional parking
We appreciate your patience during this time. Our ultimate goal is to provide you, our member, with the quality service you expect.
OUCU Online Banking and Mobile App Upgraded
The purpose of the upgrade is to increase functionality and ease of use for our members plus offer a more streamlined, updated format for our desktop portal and mobile banking app.
- New drop-down menu bar
- Recent Online Activity, Next 15 Days & Recent Transactions box
- Streamlined mobile app
The graphic below shows the current online banking screen (left) and the new system format (right).
Some features that you currently access from the tabs will now be located under the new menu bar or in the shortcuts at the top. You’ll still have the same great services at your fingertips! We hope you'll find this new layout easier to navigate.
You won't need to download the new mobile app – the changes will be upgraded automatically to your current OUCU mobile app.
As always, we’re here to help! Please call us at (800) 562-8420, (740) 597-2800 or stop by.
2019 Tax Form Information
Ohio University Credit Union tax forms will be mailed by the end of January. Forms will also be available within online banking at that time. Select 'Document Cabinet' under the main menu.
You can also find your 2019 year-to-date interest and dividend totals on your December 2019 statement.
NEW! Quick Pay Loan Payment Service
You can now make an OUCU loan payment inside or outside of online or mobile banking!
Make a payment from your:
• OUCU account
• account with another institution
• selected credit or debit card
• external transfers
BEWARE OF FRAUDSTERS
Fraudsters never give up and neither do we! Beware of phone calls that appear to be coming from the credit union. We will never call you and ask you for your card number, member number, SSN or PIN. Never give out personal information to someone who calls you.
If there is suspicious transaction on your credit or debit, you may need to verify a purchase with a yes or a no, but we will never ask for your card information.
Read more about fraud prevention tools from OUCU.
"You guys are the best! Always fast, friendly and very informative. Why go anywhere else – we will always look to Ohio University Credit Union for our financial needs."