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PHONE BANKING

Access your accounts even easier with OUCU Phone Banking service, an automated, dial-in way to quickly perform account transactions with voice or touchtone commands. A convenient and secure way to manage your money, anytime, nights, weekends, and even holidays from right where you are! 

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  • Check account balances
  • Hear recent and pending activity - such as deposits and withdrawals

secure

  • Transfer funds between your OUCU accounts
  • Loan account information - such as balance, payoff amount, and make payments

access

  • Change your Phone Banking PIN and other account preferences
  • Speak to eBranch Call Center banking specialist during business hours

 

tips 

  • For hands-free dial-in, add the OUCU Phone Banking number to your contacts.
  • When entering a dollar amount, enter dollars and cents as one continuous number. (enter $50.25 as 5025)
  • To confirm a successful transaction, do not disconnect until the system responds, “successfully processed.”
  • Say “Main Menu” or press 0 to return to the main menu options.
  • Say “Representative” or press 6 to be transferred to OUCU eBranch Call Center during business hours. (Monday – Friday, 8:00 a.m. – 5:00 p.m. Saturday, 9:00 a.m. – 1:00 p.m.)