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OUCU Financial FAQs

Learn more about our new name and how it affects you and your accounts. 

Why did you change your name?
We want to help more people live their best financial lives. Our name change honors our legacy while allowing us to connect with a broader community. Due to a recent expansion, we serve eight counties across Southeast Ohio: Athens, Fairfield, Hocking, Meigs, Morgan, Perry, Vinton, and Washington. To align with our expansion, we have adopted a new name. OUCU is now OUCU Financial. 

Is OUCU Financial still a credit union?
Yes. We’re still a member-owned credit union; however, we are now accessible to a broader community. “Financial” reduces confusion about membership eligibility, and better communicates the full suite of services we provide.

Is the name change a result of a merger or acquisition?
No! We're still the same credit union you've always known. The name change is not the result of a merger or acquisition of any kind.

Does the ownership of our credit union remain the same?
Yes. Ownership of our credit union remains 100% owned by you, the members.

Do you still serve the university community?
Yes! We remain committed to the vision of our founder, Dr. Harry Crewson, Ohio University President and Professor of Economics, who created OUCU to provide a better alternative for the university community’s financial needs. 

Will my member number remain the same?
Yes. Your member number remains the same. 

Are my accounts still insured?
Absolutely! Your deposits are still insured up to $500,000. The first $250,000 is federally insured by the National Credit Union Association (NCUA). Your next $250,000 is insured by Excess Share Insurance, the nation's largest private deposit insurer.

Has the credit union’s phone numbers, mailing address, website URL and email addresses changed?
No. Our phone numbers, mailing address, website address and email addresses will not change. Our website URL and email extension will remain the same: OUCU.org.

Do my debit and credit cards still work?
Yes. There is nothing you need to do. Your current cards will continue to work as usual. 
We will automatically issue new debit and credit cards during the natural course of business. When your card is up for reissue, you’ll receive the updated version with new name, logo and brand design.

Will my OUCU checks still work?
Yes. When it’s time for you to re-order, your new checks will display our new name and logo. Our routing number and your account number will remain the same.

I have direct deposits and/or automatic payments set up on my account. Do I need to do anything?
No. Direct deposits and automatic payments remain in effect.  Nothing is changing here.

Has online banking been affected?
No. Your online banking login and all functionality remains the same.

Have branch hours of operation changed?
No. Our hours of operation have not changed.

Visit any branch, send a secure email or call 740-597-2800. We’ll periodically update this page as new information becomes available. 


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