Contact Us
We'd like to hear from you!
Secure Messaging
When sending sensitive financial information, please message us through Online or Mobile Banking.
In Digital Banking:
- Click on 'Messages' in the upper right corner
- Select 'Support Messages'
- Then click on 'New Ticket'
We'll respond to you as quickly as we can in this same 'Support Messages' section.
Please do not email address changes. Change your address easily online banking or mail/fax this address change form.
Locations
Find a branch, ATM, or search our shared branching network!
U.S. Mail
OUCU Financial
944 E. State St.
Athens OH 45701
Phone
Toll-Free (800) 562-8420
Local (740) 597-2800
Fax (740) 597-2873
Phone Banking
(740) 597-2800 PRESS - 1
eBranch Call Center Hours
Monday - Friday: 9:00 am – 5:00 pm
Saturday: 9:00 am – 1:00 pm
Lost/Stolen Cards & Cardholder Services
After Hours Lost/Stolen Visa Debit, Credit Card & Cardholder Services (866) 820-1042
International Lost/Stolen Visa Credit Card Call Collect (727) 299-2449
Debit PIN Change (866) 985-2273
Credit Card PIN Change (800) 631-3197
Department Directory | Name | Phone | Schedule Appointment | |
---|---|---|---|---|
New Accounts, Account Maintenance & Consumer Loans | (740) 597-2800 | Access Zix Secure Email | Schedule Appointment | |
Mortgage Department | Jessica Javis | (740) 597-2801 | mortgages@oucu.org | Schedule Appointment |
Member Business Services Manager | Guy Jones | (740) 447-5202 Option 6 |
business@oucu.org | Schedule Appointment |
Tax Preparation | (740) 597-2820 | tax@oucu.org | Schedule Appointment | |
Retirement & Investments | Romney Garner | (740) 597-2859 | rgarner@oucuinvestments.org | Schedule Appointment |
GreenPath Credit Counselors | (877) 337-3399 | greenpath.com/oucu | Call For Appointment |
When using our toll-free number, (800) 562-8420, to reach a specific person, the last five digits of their direct number is their extension.