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Contact Us

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General Email Inquiry

For general inquiry emails that do not contain account or personal information, use our general email: memberservices@oucu.org

Please do not email address changes. Change your address easily online banking or mail/fax this address change form.

Send General Email Inquiry


U.S. Mail

Ohio University Credit Union
944 E. State St.
Athens OH 45701



Toll-Free  (800) 562-8420
Local         (740) 597-2800
Fax             (740) 597-2873

Call Center Hours

Monday          8:00 a.m.– 5:30 p.m.
Tuesday          8:00 a.m.– 5:30 p.m.
Wednesday    9:00 a.m.– 5:30 p.m.
Thursday        8:00 a.m.– 5:30 p.m.
Friday              8:00 a.m.– 6:00 p.m.
Saturday         9:00 a.m.– 1:00 p.m.

Eastern Standard Time

Lost/Stolen Cards

Lost/Stolen Visa Credit Card                                     (800) 449-7728
International Lost/Stolen Visa Credit Card             Call Collect (727) 299-2449
Credit Card Online Account Access Assistance      (866) 820-3918
Lost/Stolen Visa Debit After Hours                          (866) 820-1042
Debit PIN Change                                                       (866) 985-2273


Department Directory Name Phone Email
Mortgage Department   (740) 597-2801 mortgages@oucu.org
Member Business Services Manager Donna Russell (740) 597-2816 member.businesses@oucu.org
Tax Preparation   (740) 597-2820 tax@oucu.org
Retirement & Investments Romney Garner (740) 597-2854 investments@oucu.org
GreenPath Credit Counselors   (877) 337-3399 greenpath.com/oucu

When using our toll-free number, (800) 562-8420, to reach a specific person, the last five digits of their direct number is their extension.