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Contact Us

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Find a branch, ATM, or search our shared branching network!



U.S. Mail

OUCU Financial
944 E. State St.
Athens OH 45701



Toll-Free  (800) 562-8420
Local         (740) 597-2800
Fax             (740) 597-2873


Phone Banking

(740) 597-2800 PRESS - 1

eBranch Call Center Hours

Monday          8:00 a.m.– 5:00 p.m.
Tuesday          8:00 a.m.– 5:00 p.m.
Wednesday    8:00 a.m.– 5:00 p.m.
Thursday        8:00 a.m.– 5:00 p.m.
Friday              8:00 a.m.– 5:00 p.m.
Saturday         9:00 a.m.– 1:00 p.m.

Eastern Standard Time

Lost/Stolen Cards & Cardholder Services

After Hours Lost/Stolen Visa Debit, Credit Card & Cardholder Services               (866) 820-1042
International Lost/Stolen Visa Credit Card                                                             Call Collect (727) 299-2449
Debit PIN Change                                                                                                  (866) 985-2273
Credit Card PIN Change                                                                                         (800) 631-3197



Department Directory Name Phone Email Schedule Appointment
New Accounts, Account Maintenance & Consumer Loans   (740) 597-2800 Access Zix Secure Email Schedule Appointment
Mortgage Department   (740) 597-2801 mortgages@oucu.org Schedule Appointment
Member Business Services Manager Donna Russell (740) 447-5202 business@oucu.org Schedule Appointment
Tax Preparation   (740) 597-2820 tax@oucu.org Schedule Appointment
Retirement & Investments Romney Garner (740) 597-2859 rgarner@oucuinvestments.org Schedule Appointment
GreenPath Credit Counselors   (877) 337-3399 greenpath.com/oucu Call For Appointment

When using our toll-free number, (800) 562-8420, to reach a specific person, the last five digits of their direct number is their extension.