Get up to the minute information about your accounts through email or text messages! This FREE service helps you prevent fraud and monitor your account activity.
Frequently Asked Questions
- What are Alerts?
- Is there a cost to use Alerts?
- How do I sign up for Alerts?
- How do I set up a new alert?
- How do I add additional email addresses and phone numbers?
- What kind of alerts can I set up with Alerts?
- How do I add an alert?
- How do I set up credit card alerts?
- How do I cancel Alerts?
- What are the system requirements for Alerts?
- If I use Alerts, will OUCU share any addresses I provide with other third-parties or use them for purposes other than Alerts notifications?
Alerts is a service that allows you to create specific event-triggered notifications for your OUCU accounts. Notifications are sent as an email or text message on supported mobile devices.
No, this is a free service for OUCU members. However, standard message and data rates apply for mobile devices.
Activate Alerts in online banking. Click on the three lines at the top left of the screen, then select “Alerts”. You’ll just need a valid email and/or valid mobile device.
In online banking, click on the three lines at the top left of the screen, then select “Alerts”. Select “Alerts” again from the menu bar on the left side. Choose “Manage Alerts”, then click on the toggle switch on the right hand side to turn on the alert. Set delivery methods or conditions for each alert
Click on the three lines at the top left of the screen, then select “Alerts”. Select “Recipients” from the menu bar on the left side. Choose “Add Recipient” ., then select the type (email or mobile), enter details, and click “Send Activation.” Enter activation code, then click “Activate and Continue.”
There are 12 types of alerts that you can set to be notified of the status of your accounts:
- Payroll/ACH Credits
- Insufficient Funds
- Automatic Withdrawals
- Bill Payment Notification
- Debit Transactions
- ATM Card Transactions
- Daily Account Balance
- Deposit Account Balance
- Checks Cleared
- Loan Account Balance
- Loan Payment Due
- Certificate Maturing
How do I set up credit card alerts?
In online banking, click the three-line menu icon at the top left, then select “Card Services,” then “Visa Purchase Alerts.” If you need to enroll in purchase alerts, click “Check Eligibility” and follow the instructions on the Visa website. If you are already enrolled, click “Sign In”.
In online banking, click the three-line menu icon at the top left of the screen, then select “Alerts”. Select “Cancel Services” from the menu bar on the left side. Review notifications. If you are sure you want to cancel, click “Continue.”
Alerts requires a valid email address or valid mobile device text/email address. If you use a spam blocker, you should allow emails from addresses using the oucu.org domain.
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