Help with our New Platform
Logging In to the New Online & Mobile Banking
- Log in with your existing username and password
- Businesses: Log in using your personal account. You’ll conveniently see all accounts you can access.
**Debit/Credit card lock and other card management features will be available in a couple of weeks. Please call us or message us securely through online or mobile banking to lock or unlock your card.
*Joint Account Owner's Note: You must be logged into the primary account to set up account alerts, access primary account bill pay and access the primary credit card. Joint account owners cannot access these services from their login.
IMPORTANT INFORMATION FOR BUSINESSES
Protecting your identity with a One-Time Password (OTP)!
When you sign into our new digital banking, you'll be prompted to select how you would like to receive your unique code. You can choose to receive a text, email, or voicemail.
Once you have the OTP, enter it to confirm your identity and keep your accounts safe from fraud.
Select REMEMBER ME to bypass this security step on future logins!
Having Trouble Logging In?
Online and Mobile Banking Features
What is NOT Changing
- Online and mobile banking log in credentials
- Routing and account numbers
- Account nicknames
- Debit and credit card numbers
- Checks – Continue using your current checks
- Direct deposit and automatic payments
- E-statements – History and access
- Future dated and existing internal funds transfers will carry over
- Current bill pay and scheduled internal and external transfers will carry over
What IS Changing
- Mobile App – Update to our new app!
- Joint Owners – Will need to set up their own login with their own username and password.
- Cardholders with transaction alerts – You’ll need to set up your alerts again. The good news is that you can now enroll your credit and debit card for alerts!
- Searching for a transaction – This feature will be live again in a week. You still have the ability to look through your account transactions.
What IS Coming Soon!
These new controls will be available several weeks after the new system is live.
Credit Cards
- View balances and transaction history
- View reward points and cash back balances
- Access convenient link to redeem rewards
Debit Cards
- Activate new cards
- View rewards point balances and link to reward redemption site
All Cards
- Set same day travel notices with immediate updates. You can now select ALL cards when posting a travel notice.
- Customize spending and fraud protection alerts (Coming Soon!)
- Set daily limits on, or order replacement cards.
- Freeze/lock a card temporarily.
- Report card lost/stolen and request a new card.
- View card number and CVV 3-digit number for all cards.
Please Note: Only primary account holders will have access to debit and credit card controls.
